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What To Expect

Veterinary Service with Courtesy & Respect!

As a new client of Beattie Animal Hospital in Burlington, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see a Veterinary Technician first who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Technician again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up.

We are excited to meet you and your human and animal family members!

Payment Options

Beattie Pet Hospital – Burlington accepts payment via cash, debit, Master Card, or Visa. So that we can continue to provide you high-quality service utilizing the best medical technologies, we request that payment be made at the time services are rendered.

We provide estimates for all surgeries and hospitalisations. 

  1. Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service, and minimizing costs, we do not bill.

  2. We accept cash and debit cards, credit cards (Visa, Mastercard). All cards must be signed by the owner of the card.

  3. When unexpected illness strikes a pet, unexpected expense strikes as well. Beattie Pet Hospital – Burlington understands this and is able to make some special arrangements through Farley Foundation, Petcard, etc.

Insurance For Your Pets

Another popular option for your family and pet is insurance coverage. To learn more, please ask our customer service personnel to provide you with a list of names of insurance companies. We do not endorse one company versus the other.

Take A Tour

Take a look at Beattie Pet Hospital in Burlington!